Client Satisfaction Questionnaire

In order to help us continually improve our service, we very much appreciate your honest feedback on our performance.

Please complete the form below:

I believe you: Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
1. clearly explained the services to be provided from the outset
2. were clear about cost from the outset
3. demonstrated the necessary technical expertise
4. gave clear, sound advice
5. responded promptly and kept me up-to-date
6. met deadlines
7. were accessible
8. showed commitment in looking after my interests
9. provided clear and full information about costs throughout
10. provided good value for money
11. are a firm I would instruct again and recommend to others
Additional Comments: